Wake County is helping local residents keep the lights on, the water running and other utility services active through a new relief program for people struggling to pay utility bills due to COVID-19.
WakeHELPS offers up to $500 per household to pay past-due balances on bills for electricity, natural gas, water, wastewater and solid waste services. Using $5 million in federal funds, the program should help at least 10,000 families pay back what they owe to utility providers.
“With protections against utility shutoffs beginning to expire, Wake County is stepping up to help families who can’t make ends meet during this pandemic,” Wake County Board of Commissioners Chairman Greg Ford said. “No one should have to go without water at a time when handwashing is so critically important, and no one should have to go without air conditioning when the heat index is in the triple digits.”
To qualify for WakeHELPS, applicants must:
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